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Monica
Arverne, NY
Elisa Mello, DDS

The practice of cosmetic dentistry requires not only training in the standard dental curriculum, but also the understanding of facial structure, aesthetics and – equally important – psychology. These treatments are truly life-enhancing, but many patients find themselves fearful of the unknown – even though it will improve their lives enormously.

The satisfaction of helping patients through this process, seeing their fears melt away and their self-confidence soar as they find themselves able to smile again (sometimes for the first time in years) is always substantial. Having built a successful cosmetic practice for ten years, I have long wanted to find a way to give back – especially to women who could not afford the costs involved, but who could really benefit from all that I’ve learned. The Smiles for Success program that I had read about many times in the Womens Dental Journal seemed an ideal fit between my talents and my desire to help others.

Monica Greene was referred to our practice through Smiles for Success and NITCHEN (a Native American education program). Monica was trying diligently to find employment and in need of major dental work to help her find it. Her earlier experiences with dentists had been difficult, and left her with fears about pain and the outcome of the work she required.

When Monica and I started working together, she was out of work, with no insurance, and having a hard time. As she put it; “I had extreme fear of dentistry. And it had been years since my last treatment. At the dentist’s office, it was too expensive, so I had gone to an emergency room with a toothache. They gave me painkillers, but didn’t treat the problem. I knew I needed the work, because I kept applying for jobs online. At first, the employers would respond favorably to my resume (I looked good on paper) but, when we met face to face, they’d always say ‘I’ll call you’. Somehow they never did.


“But, after I met Dr. Mello, things changed for the better. Because I hadn’t smiled in years, at first my face didn’t know which way to go. But her entire office made me comfortable (not an easy thing to do!) They treated me like a person, not a number. They made me a complete set of dentures, and I began smiling again. When my family had a cookout, I laughed so much they almost fell out!”

More important, Monica began applying for jobs on the internet again. By the time she went for an interview, the work had been completed – she felt more confident and outgoing. Most important of all, she got a new job – with Homeland Security.

Monica was one of the most satisfying patients I was able to help. Initially, her warmth didn’t come through; she wasn’t feeling good about herself, so she was holding back. Afterwards, she really shined! You could see the warmth – everybody in the office noticed it. You’ve got to see HER – an outgoing person, excited about going into a new field and now confident enough to show that warmth. You could see it returning.

The entire experience was deeply rewarding – being able to put the skills I’ve learned to such productive use. You always feel good when you’re able to give people the help they need, especially someone who wouldn’t otherwise have access to it.

Smiles for Success is a wonderful program. I would urge my colleagues to join me by volunteering their skills to benefit women in need, really enabling them to make a better life for themselves. Women helping women is a powerful idea, and I’m hooked!

Elisa Mello, DDS

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